You are completely protected. Onica Deals offers a 7 Days return guarantee for all such items.
At Onica Deals, we believe that customer satisfaction is key; therefore we stand behind all products bought at our site. If you receive a product which is not as per the specifications ordered by you i.e
Damaged, Or Significantly different from the description given by the merchant
However, for some products, the sale is a final sale, and the merchant does not accept any return. Some healthcare products, customized products, products like undergarments, lingerie, swimsuits etc and perishables including flowers, edible products cannot be returned due to health & hygiene reasons.
We will also not be able to accept the return if product
Is used/worn or altered
Exhibits physical damage to the box or to the product
Is returned without original packaging and accessories
Serial Number is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 2 days of receiving the order